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How to book

ONLINE

>> starting on monday 11 June 2018 at 10 a.m. 

- Payment by credit card.

BY PHONE +33(0)4 90 14 14 14

>> starting on monday 11 June 2018 at 10 a.m.
>> from 11 June to 5 July, Monday to Friday from 10a.m. to 5p.m.
>> Starting from 6 July, every day from 10a.m. to 7p.m.

- Payment by credit card: immediate confirmation of the order or Paybox link.
- By cheque (bank cheque or post office cheque for France, traveler's cheque, Chèque Vacances) until 30 June 2018:
     - We must receive the cheque at most 5 days after your call (after which date your order will be cancelled)
     - Your order will be confirmed when we receive it
     - Order: Festival d'Avignon. Write your order number on the back of the cheque
     - Send to: Festival d'Avignon - Réservations - 20, rue du Portail Boquier 84000 Avignon.

AT THE BOX OFFICE

CLOÎTRE SAINT-LOUIS - 20 rue du Portail Boquier

>> on Saturday 09 june 2018 from 1 to 6 p.m.
>> From 11 June to 5 July, Monday to Friday from 10a.m. to 5p.m. / Starting from 6 July, every day from 10a.m. to 7p.m.

THE FESTIVAL'S STORE - Place de l'Horloge

>> Starting from 6 July, every day from 10a.m. to 7p.m.

- No booking fee. Cash, credit cards, and cheques accepted.

FNAC

BOX OFFICE AND PHONE

SATURDAY 09 JUNE 2018 FROM 1 TO 6PM at the Fnac Avignon centre and Le Pontet (members only)

MONDAY 11 JUNE 2017 STARTING AT 10AM for Fnac France, Switzerland, and Belgium

Tickets must be collected in a Fnac at normal opening hours. Warning: Fnacs are closed on Sundays and holidays.

FNAC.com

>> starting on Monday 11 June 2018 at 10 a.m. (Fnac France, Switzerland, and Belgium)

Discount available only to Fnac members. Payment by credit card.

 

TICKETS PRICES

Prices

Your tickets

DOWNLOAD

From “My account” (your personal space on the Festival's website), you can:
- download your e-tickets
- print your e-tickets

PICK UP

You can pick up your tickets at the box office of the Cloître Saint-Louis during opening hours upon presentation of an ID card corresponding to the name you used when booking your tickets.

FOR SAME-DAY SHOWS

- at the box office of the Cloître Saint-Louis during opening hours, up to 3 hours before the first show you booked
- at the box office of the venue of the first show you booked, 45 minutes before the performance

Tickets aren't sent via mail as there is no way to guarantee they will be received in time.

ACCESS TO THE VENUES AND PLACEMENT

Doors open 30 minutes before the beginning of each show, except in case of artistic or technical constraints.

Sitting room is no longer guaranteed 5 minutes before the beginning of each performance.

In accordance with the plan Vigipirate, you will be required to arrive at the venue 30 minutes at most before the show, and to open your bags for inspection.

Luggage and large bags will not be allowed inside the venues.

Certificates for special and reduced rates and 4/40 passes can be checked at the entrance. Failure to present them will result in your being asked to pay the ticket's full rate.

This year, twelve venues offer numbered seats:
- Cour d'honneur of the Palais des papes,
- La FabricA,
- Courtyard of the lycée Saint-Joseph,
- Cloître des Carmes,
- Cloître des Célestins,
- Théâtre Benoît-XII,
- L'Autre Scène du Grand Avignon - Vedène,
- Gymnase Aubanel,
- Gymnase Mistral,
- Gymnase of the lycée Saint-Joseph,
- Gymnase Paul Giéra,
- Opéra Confluence
- La Scierie

All other venues are general admission.

ACCESSIBILity

For people with disabilities


In order to facilitate access to people with disabilities, the Festival d'Avignon offers a personalized service at the booking office, Cloître Saint-Louis, by telephone or by e-mail to guide them in their choices. Some performances are more accessible to hearing and visually impaired persons. Do not hesitate to ask for any complemetary information. Some seats are reserved for persons in wheelchairs or with reduced mobility. Persons with disabilities benefit from reduced fares.

PEOPLE WITH REDUCED MOBILITY

Tickets are set aside for people with reduced mobility or in wheelchairs. Please make sure to state your needs when booking by calling +33 (0)4 90 14 14 14.
The following venues are not equipped to welcome people with reduced mobility: Théâtre Benoît-XII, the gymnasium of the lycée St-Joseph, and the CDCN-Les Hivernales.
Maps of the various car parks and their parking spots for handicapped people are available on avignon.fr, avignon-tourisme.com and parking.handicap.fr.

A shuttle service is available for people with reduced mobility in the Grand Avignon area 0 800 456 456

Download the access maps to the Cour d'honneur :

from AVIGNON-CENTRe train station 

from the PARKING DES ITALIENS

from the PARKING JEAN JAURÈS

from the PARKING DE L'ORATOIRE

from the PARKING DE L'ÎLE PIOT

Download the access maps to la Chapelle des Pénitents blancs :

DOWNLOAD THE ACCESS MAP TO la Chapelle des Pénitents blancs

DEAF AND HARD OF HEARING PEOPLE

Some shows are naturally accessible, like dance shows, shows without words or entirely visual : Grito Pelao, Kreatur, May He Rise and Smell the Fragrance, Saison Sèche, 36, Avenue Georges Mandel, Story Water, Ode to the Attempt / Ben & Luc, Canzone per Ornella.

Shows with subtitlesSummerless, TRANS (Més enllà), Tartiufas, De Dingen die voorbijgaan, Mama.

The Théâtre Benoît-XII is equipped with a magnetic loop amplifier.

BLIND AND LOW VISION PEOPLE

Audiodescription of the performance of The Buddha in the Attic on July 21st at 22:00.

with Accès culture and the support of the Fondation Raze. Large-print and braille booklets available

Some shows are naturally accessible, like shows without texts, concerts, readings, and radio programme. More information on accessibilite@festival-avignon.com

 

TERMS AND CONDITIONS

download the general terms and conditions (in french) – pdf

Sales conditions / extracts

- shows begin on time. Latecomers will not be granted access to the venue and will not be reimbursed.
- every spectator, including children, must have a valid ticket to enter a venue.
- reselling tickets at a price higher than printed is strictly forbidden by the code pénal (law of 27 June 1919)

Absence of opting-out right
According to article L. 121-21-8 of the Code de la consommation, there is no opting-out right attached to tickets for shows.

Reimbursement and exchange policy
Tickets cannot be exchanged or refunded (except in case of cancellation or postponement, see below), even in the case of unused tickets.

Cancellation or postponement of an event
- If a show has to be interrupted after its first half, tickets will not be refunded.
- If a show is cancelled or postponed, tickets will only be exchanged or refunded to the original buyer.
- Reimbursement applications will only be accepted until 30 August 2016 at the latest. Beyond that date, no ticket will be refunded.
- Only the price of the ticket will be refunded; booking fees are non-refundable.
- No other additional cost (transportation, lodging, etc.) will be refunded or compensated.